Store Operation Manager at Retail Search Srl

Posizione	Store Operation Manager
Pubblicato	10 Apr 2026
Scaduto	10 May 2026
Azienda	Retail Search Srl
Località	Italia \| IT
Contratto	Full Time

Descrizione del lavoro:

Ultime informazioni sul lavoro da Retail Search Srl per la posizione di Store Operation Manager. If the Store Operation Manager vacante in Italia corrisponde al tuo profilo, invia il tuo CV aggiornato direttamente tramite il portale Jobkos.

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On behalf of a retail luxury Azienda, we are looking for a Store Operation Manager (new Opening luxury boutique Malpensa). Reporting line: Hierarchical, Store Director / Assistant Store Director & Functional, Paese Operation Manager. Descrizione del lavoro: Directly reporting to the Store Director, the Store Operation Manager effectively ensures the smooth running of the day-to-day retail operations of the store, with the objective of facilitating sales, delivering exceptional service to customers, and implementing business driving initiatives. Being the owner of operational excellence, he/she constantly seeks to improve in-store processes by developing and implementing innovative initiatives and action plans. He/she provides “Manager on Duty” coverage (Assist. Store Director) and helps to develop a collaborative and positive working relationship with the wider management. He/she supports client experience by assisting Managers and S.A on the sales floor as needed. He/she will receive advanced training by HQ and participate in punctual seminars. Missions Description: # Stock Management & Logistics: • Supervise, support, and organize the team for all incoming and outbound physical and IT merchandise flows (receiving, follow-up of orders, ticketing, transfers, and shipments, etc.), including e-commerce shipping to Regional Digital warehouse. • As the referent on Care & Quality, be responsible for the appropriate application of storage rules, stock procedures, and best practices by all team members to strengthen loss prevention: in particular, manage the annual BISE (Best In Stock Excellence) certification. • Organize inventory management (weekly cycle counts and annual inventory). # Process/Internal Control: • In charge of all SOPs (Standard Operational Procedures) related to Boutique Operation (implementation, updates). • Be responsible for staff training on policy & process. # Care Services (Repairs & Returns): • Supervise all after-sales requests: monitor client correspondence and follow up with administrative tasks. • Review after-sales reports and initiate action plans as needed. • Be responsible for staff training on Care Services guidelines. # Till & Cash Management: • Supervise till operations. • Be responsible for expense control. # Store Systems Referent: • Be the referent for all “back-office” tools (Shop In Dior / Xpert, CARE, Dior in Stock, Census/Cycle Count): ensure staff training, adoption, and correct use in the store. • Realize ad hoc demands concerning equipment/application access in E-services. • Support the Digital Coordinator to deploy retail special projects when needed (Dior Star, Personalization, Omnichannel services, etc.). # Facilities Management: • Supervise supplies needs (uniform/consumable supplies). • Maintenance and store upkeep. Profile Required: This role is best suited to a candidate with a (FRONT) managerial Posizione, ready to work on weekends. We also require him/her to hold the following qualifications and attributes: # Strong understanding of Customer Service needs and Customer priorities. # Innovative, proactive, and strategic. # Team-focused with a desire to collaborate effectively. # Organized, methodical, and rigorous. # People management skills. # Communication skills. #J-18808-Ljbffr

Info sul lavoro:

Azienda: Retail Search Srl
Posizione: Store Operation Manager
Luogo di lavoro: Italia
Paese: IT

Come inviare la candidatura:

Dopo aver letto e compreso i criteri e i requisiti minimi indicati nelle informazioni sull'offerta Store Operation Manager at the office Italia sopra indicato, prepara immediatamente i documenti necessari come lettera di presentazione, CV, copia del titolo di studio e altri allegati. Invia tramite il link Pagina Successiva qui sotto.

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