Descrizione del lavoro:
Ultime informazioni sul lavoro da Infosys per la posizione di System Administrator. If the System Administrator vacante in Veneto corrisponde al tuo profilo, invia il tuo CV aggiornato direttamente tramite il portale Jobkos.
Tieni presente che candidarsi per un lavoro richiede tempo, poiché i candidati devono soddisfare determinati requisiti aziendali. Speriamo che l'opportunità presso Infosys per la posizione di System Administrator sia in linea con le tue qualifiche.
Technical Support Engineer
Località: Breganze, Italia
Chi Siamo:
Infosys is a leading international digital services and consulting Azienda. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Everyone deserves a chance to grow!
Responsibilities
- Application and OS Maintenance: Provide maintenance and support services for applications and operating systems, either directly to users or through service delivery functions
- Diagnostic Troubleshooting: Gather extensive diagnostic information, analyze problems, and resolve issues related to end-user computing (EUC) devices
- Incident and Problem Management: Investigate and resolve incidents and problems affecting EUC devices, peripherals, and installed software
- Performance Monitoring: Monitor and address performance-related issues
- User Training and Advice: Provide advice, training, and corrections (permanent or temporary) to users
- Documentation and Enhancements: Update or create documentation, manipulate data, and define enhancements
- Collaboration: Collaborate closely with colleagues specializing in different areas (e.g., database administration, network support), vendors, and third-party support provider
Required skills
- Prior experience in a customer-focused end-user support role is valuable. This could include roles like Help Desk Technician, Desktop Support Specialist, or similar Posiziones
- Customer-Focused Support: Experience in a customer-focused end-user support function covering EUC and software/OS installations and support
- Incident Resolution: Proficiency in incident resolution, requests, changes, and problem-solving activities delivered within agreed service level agreements (SLAs)
- Microsoft Product Knowledge: Good knowledge of Microsoft’s product offerings, including high-level capabilities and competitor products
Info sul lavoro:
- Azienda: Infosys
- Posizione: System Administrator
- Luogo di lavoro: Veneto
- Paese: IT
Come inviare la candidatura:
Dopo aver letto e compreso i criteri e i requisiti minimi indicati nelle informazioni sull'offerta System Administrator at the office Veneto sopra indicato, prepara immediatamente i documenti necessari come lettera di presentazione, CV, copia del titolo di studio e altri allegati. Invia tramite il link Pagina Successiva qui sotto.
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