FRONT OFFICE AGENT

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Hyatt Centric Milan Centrale with the position of FRONT OFFICE AGENT - Hyatt Centric Milan Centrale which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information FRONT OFFICE AGENT - Hyatt Centric Milan Centrale below matches your qualifications. Good Luck: D

Summary

The Front Office Agent is responsible for providing consistent excellent service to guests before arrival, upon arrival, and during their stay, from check-in to checkout, to create memorable and tailored experiences for all guests.

What you will be doing

• Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
• Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction.
• Resolve guest problems and complaints
• To actively upsell and cross sell hotel services and outlets.
• Communicate with other hotel departments to maintain a high level of guest satisfaction.
• Maintain an understanding of hotel history, services, facility information, and rates and packages.
• Develop and maintain positive working relationships with others and support team to reach goals.
• Assists others as needed and special projects, as necessary.

Qualifications

Requirements

• Diploma or Degree in Hospitality or Travel & Tourism preferred.
• A minimum of one (1) year experience in a front office role.
• Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.
• Strong Guest Service Skills.
• Ability to communicate effectively with guests, management, and co-workers.
• Must have a positive attitude at all times.
• Ability to work well with others in a guest and team-focused environment.
• Good problem solving, administrative and interpersonal skills are a must.
• Knowledge in Opera is an advantage.
• Verbal and written English and Italian languages proficiency are required.

Hyatt offers a great range of benefits, including:

• 12 free nights per year of service across Hyatt Hotels worldwide
• Employee and Friends & Family rates across Hyatt Hotels worldwide
• Complimentary meals on duty
• Continuous Learning & Development opportunities

Information :

• Company : Hyatt Centric Milan Centrale
• Position : FRONT OFFICE AGENT
• Location : Milano, Lombardia
• Country : IT

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the FRONT OFFICE AGENT job info - Hyatt Centric Milan Centrale Milano, Lombardia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies FRONT OFFICE AGENT job info - Hyatt Centric Milan Centrale Milano, Lombardia in 2025-03-12 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.