Manager, Shipping & Receiving

Our grass is greener... Its no secret that our people love golf. What you may not know is that Golf Town is a place where golf enthsts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a highly professional environment, spreading passion for the game through our Green Jacket Experience, giving our customers the best advice, equipment, apparel, club repair, services, and accessories. Our retail stores are a golfers paradise. With an in-depth knowledge of golf merchandise, the Sales Associate will be responsible for fielding questions and providing recommendations to customers, ensuring impeccable customer service. You will maximize sales by identifying needs and matching the customer with the appropriate equipment, apparel and/or accessories. With prior retail experience, you have strong communication skills, the ability to build and maintain relationships and a professional appearance and demeanor. Job Title: Manager, Shipping and Receiving Reports To: Store General Manager As the Manager, Shipping and Receiving, you will be responsible for managing all aspects of the receiving department and contributing to company objectives through the handling, care, storage and distribution of goods to ensure that customer service standards are maintained, enabling achievement of sales and profitability of the store. The Manager, Shipping and Receiving, will maintain efficient flow of merchandise from the receiving door to the sales floor while ensuring a high degree of inventory integrity. What Youll Do; Merchandise/Receiving:

• Receives merchandise to the store and local deliveries and ensures proper documentation of the receiving and return of goods. Responsible for unloading of trucks, accurate piece count, and date-stamping of boxes.
• Process all required paperwork and maintain adequate records for reporting and tracking. Ensure proper receiving standards are followed as per S.O.P. Ensure proper procedures followed for shortages/overages.
• GT audit awareness and compliance on everything involving the shipping and receiving functions. Should be able to complete the portion of the self audit that applies to their role. Identify areas of opportunities and action plan with management team.
• Organizes the backroom, assembles and displays pre-packs. Maintain organized work area according to policies, procedures and safety regulations.
• Complete planogram adjustments and ensures signage and talkers are displayed according to operating standards.
• Assist with proper merchandising execution to maximize sales, earnings, and customer satisfaction.
• Support in developing floor standards, visual merchandising, customer service standards, and sales techniques.
• Handle product transfers to other store locations, incoming and outgoing.
• Track shipments and verify receipts of shipments as required.
• Responsible for the completion of cycle counts and following the SSC cycle count schedule.
• Responsible for RTVs and follow ups with RTVs.
• Tracks and follows up on Special Orders.
• Ensure actual inventory on hand is received accurately and matches the count in the inventory management system. Manage any negative on hand (NOH) items to ensure accurate inventory in the inventory manager system.
• Supporting the business depending on the needs, which could include MOD, customer service or assisting on the sales floor.
• Pricing and tagging incoming product with a high level of detail.
• Assisting with inventory adjustments and price changes.

Other duties as required:

• Special projects
• Department responsibility
• Stretch assignments

Essential Requirements and Qualifications:

• A high school education and computer literacy skills is preferred.
• 1-3 years of relevant retail sales experience.
• 1-3 years of previous experience in receiving is an asset.
• Strong organizational and record keeping skills.
• An ability to lift repetitively, an ability to display according to operating standards and maintain the shop ability of the store. Must be able to lift, bend and carry objects on a continuous basis (Must be able to lift 20-25lbs)
• Must be able to use necessary equipment (ex. Pump truck)
• Must be self-motivated and be able to work independently.
• Must wear safety shoes.

Work Hours:

• Flex schedule - some weekends and evenings.
• Work varied shifts, including weekends and holidays.

#GT123 What Well Give You;

• Play a significant role in our mighty team, which shares a passion for Golf.
• Work in a supportive team environment where your contributions are valued and recognized in a hybrid environment, collaborating with and learning from industry experts.
• Competitive compensation with opportunities for professional development and career growth within the Sporting Life Group.
• An unmatched benefits package, with access to our amazing discounts at Golf Town, Sporting Life, and Team Town Sports, which can be shared with friends and family.

Who We Are; Golf Town has grown to become the Home of Golf in Canada. Our online web business and stores across Canada have everything customers need to play their very best. The Golf Town stores and site are sanctuaries where golf devotees come to try, buy, learn about and improve their golf game. Our big box stores which average 18,000 square feet allow us to carry an unprecedented selection of all the top brand names in golf. Whatever customers are looking for - from clubs, bags and balls, to footwear, apparel, accessories and gifts - were a veritable golfers paradise. Golf Town is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. Operating from coast to coast, Golf Town, Sporting Life and Team Towns fleet of stores inspire Canadians to get outside and live an active lifestyle, whether its playing some of Canadas top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family. Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.