Digital Solutions & Engineering Team Leader, Switzerland or Lebanon

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Starting Date / Initial Contract Details

April 2025. Full-time. Open-ended

Role Summary

The role will lead the Digital Solutions and Engineering Team (DSE). This is a geographically disbursed team of data engineers, developers, application and business intelligence specialists who develop and support a range of standardised information management tools for use within Medair. Reporting to the Global IT Manager, the job holder will ideally have a strong background managing a technical IT Team, will have a strong technical understanding of data warehousing, integrations software and business intelligence. The ideal candidate should preferably have experience working in the Humanitarian or Development sectors.

Project Overview

Global ITS provides centralised governance, strategy, direction, innovation, and support for Medairs use of information technologies, aligning them with Medairs strategy. The team supports IT services across Medairs Global Support Office and all country programs. The DSE team is responsible for master data management, integrations, and business intelligence.

Workplace & Conditions

Global Support Office (GSO) position based in Lebanon or Switzerland

Responsibilities

• Line-manage members of the DSE team (some remote) by providing guidance and timely feedback, and lead by example to demonstrate professionalism and accountability.
• Develop training and knowledge transfer plans so that members of the team can continue to grow in their roles and ensure proper coverage in case of staff absence or departure.
• Technical lead support for DSE team. Lead the team to implement approved changes within the data environment, including integrations, data warehousing, and business intelligence.
• Coach team members to troubleshoot technical issues, respond to incidents and develop solutions.
• Monitor work queues and allocate technical trouble-shooting resources according to Jira queue.
• Collaborate with the Data Protection Officer to identify any risks and provide expertise when required.

Qualifications, Experience & Technical Competencies

• Degree in Informatics, Computer Science, Information Systems or related field.
• Excellent English (spoken and written). Ability to work in French desirable.
• 3+ years experience in development, data engineering or business intelligence.
• Experience in database/data warehouse management, ETL and integration processes.
• Experience working in the Humanitarian or Development sectors (desirable)

Behavioural Skills

• Leadership and project management skills.
• Committed to consultative and servant leadership.
• Excellent communication skills, especially in explaining complex technical concepts to senior management and business users.
• Good negotiation skills.
• Problem solver, dynamic, strategic thinker.

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Team Spiritual Life

Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.

Before you apply

Please ensure you are fully aware of the:

• Medair organisational values.
• Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with,Medairs accountability policies and best practices.
• Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

Application Process

To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed.

‍ ROC Required Job duration: Open-ended Sector: Information Technology Services Country: Switzerland Job type: Global Support Offices

Information :

• Company : Medair
• Position : Digital Solutions & Engineering Team Leader, Switzerland or Lebanon
• Location : Remote in Switzerland
• Country : CH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Digital Solutions & Engineering Team Leader, Switzerland or Lebanon job info - Medair Remote in Switzerland above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Digital Solutions & Engineering Team Leader, Switzerland or Lebanon job info - Medair Remote in Switzerland in 2025-03-26 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.