Senior Knowledge Analyst - Consumer Insights

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What Youll Do

Center for Consumer Insight (CCI) develops strong know-how on Chile as well as global market and consumers via various proprietary research, and we combine proprietary and existing tools to tailor research programs. Besides, the team has strong capabilities and experience to plan and conduct case- specific research.

As a Senior Knowledge Analyst (SKA) within Knowledge Team, you will work in a growing global team, providing consumer research expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Youll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.

Additionally, you will support the team in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications.

• Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise
• Analyzing quantitative / qualitative data and finding actionable insights
• Codifying knowledge and maintaining assets and tools for the consumer insight based on different client contexts
• Communicating with senior stakeholders, in a credible and confident way
• Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
• Quantitative and qualitative research questionnaire design and field management
• Bringing a curious and creative mindset, open to new things and able to propose innovative ideas
• Navigating complexity and ambiguity

What Youll Bring

• 2+ years of consulting experience in relevant sector/topic required; candidates with consulting experience strongly preferred
• In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred
• Bachelors Degree (advanced degree preferred)
• Strong analytical capabilities and problem-solving skills that help define business strategy based on consumer research data and insights
• Proficiency in one or more data analysis software, e.g., SPSS, Tableau, Alteryx, Python, SQL etc.; excellent data analysis, database management skills and experience in advanced analytical techniques will be an advantage (preferred but not mandatory)
• Understanding of consumer research methodologies and statistical techniques; knowledge about consumer and market trends
• Fluency in English and Spanish
• Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

Who Youll Work With

As a Senior Knowledge Analyst, you will collaborate with local topic leaders and global colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

Additional info

The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCGs Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PAs business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.