Fulfillment procurement specialist – Shops’ key contact

Are you eager about navigating the exciting world of high-quality service and products in the cruise business? Within our Procurement & Supply Chain department, youll have the opportunity to contribute to the efficiency of our operations and showcase your skills in shaping organizational and logistics strategies across the Italian, European, and global markets for Costa Crociere.

Who we are:

Welcome to our global family! We take pride in our diverse community of over 20,000 professionals from 70 different countries and cultures. At Costa, we believe in open communication, positivity, and support. We foster an environment built on trust and transparency, where everyones voice is heard.

How you’ll live your ambition:

From our offices in Genoa, as a Fulfillment Specialist, you will play a pivotal role in shaping our procurement and logistics strategy across global markets implementing your organizational and operational skills within the Procurement department.

Demonstrate your passion

• Checking and Loading Requests. Ensure that all requests from assigned ships are checked and uploaded on the day of receipt in the CT Corporate system (Crunch Time).
• Issuing Orders. Issue the correct orders in line with the relevant schedule.
• Confirmation of Orders and Corrective Actions. Verify that all orders are confirmed on time and take appropriate corrective actions when they are not confirmed or are only partially confirmed, involving the Procurement Team, Logistics Department, Operations Department, and ships.
• Feedback and Updates to Ships. Provide timely feedback and updates to ships in relation to their requests.
• Constant Collaboration with Operations, Procurement, and Logistics Departments. Constantly collaborate with Operations, Purchasing, and Logistics Departments to resolve procurement issues for assigned ships and area of responsibility.
• Supplier Contact. Contact relevant suppliers for orders and procurement activities.

Get things right

• Checking Price Differences. Checking price differences and making contact with the Administration to resolve issues found between the contract price and the suppliers price.
• Control of Quantity Differences in Orders. Check differences in orders and seek the best solution by involving the supplier. Make contact with Administration to resolve quantity issues found between shipload and supplier invoice.
• Pre/Post Load Discrepancies Management. Monitor pre/post cargo discrepancies and seek the best solution by involving the supplier and the ship. Make contact with the Procurement Office, Ship and Supplier to resolve issues reported by the ship.
• Follow-up Reports for Manual Order Analysis for Costa.

What makes you unique

• Previous experience in supply chain management or related roles is preferred.
• Knowledge, including academic, of operational and administrative procedures related to procurement and logistics.
• Bachelors degree in Logistics, Economics, Business Management or a related field.
• Certifications or specific courses in Supply Chain Management or Logistics will be considered a plus.
• Effective Communication: Ability to communicate clearly with assigned ships, suppliers and internal departments.
• Problem Solving: Skill in solving procurement issues in a timely and efficient manner.
• Time Management: Ability to handle multiple tasks simultaneously and meet deadlines.
• Collaboration: Ability to work in teams with internal departments and suppliers.

Why Costa

• Your role is going to shape our Procurement & Supply Chain strategy. We can offer you the opportunity to explore your potential in the cruise industry, working with high-quality standards and international stakeholders.
• Youll be a vital part of our Genoa office, where our strategies come to life and our ships set sail. Plus, youll have the flexibility to work remotely, adding an extra layer of freedom to your experience.

Diversity Equity & Inclusion

Costa is like a world within a world. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

Join us, lets set sail on an unforgettable journey together. Apply today to drive success and live your ambition!

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