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Customer Support Specialist - Spare Parts Specialist

ABB | Remoto in Sesto San Giovanni, Lombardia | IT

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Reporting to the Parts & Logistics Manager, you will support the Spare Parts team by managing the entire customer supply process, from quotation to invoicing,…...

Customer Support Specialist - Spare Parts Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Your role and responsibilities

Manage inquiries, orders, deliveries, invoicing related to spare parts. Identify parts (when needed with the help of suppliers, local & global technical people) and provide customers with prompt and reliable answers to their spare part enquiries. Prepare and follow up on spare parts quotations. Insert customers’ orders into SAP complying to all relevant internal processes, local and global policies & procedures. Monitor the delivery status and make sure the customer expectations with regards to parts delivery are met. Follow up on unpaid invoices and resolve any issue to allow their payment. Understand the Life Cycle Managements (LCM) of Robotics. Provide outstanding service and satisfaction at every customer touch point.

Qualifications for the role
  • Preferably 2 years of experience in the role.
  • Excellent knowledge of Office Package (Outlook, Excel, Word, Power Point).
  • Excellent knowledge of Italian and English, both written and spoken.
  • Knowledge of SAP and Salesforce will be considered a plus.
  • An agile and proactive approach, with quick learning abilities and attention to details.
  • A collaborative, solution-focused approach, and strong written and spoken communication skills.
More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. #LI-Onsite Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Get private medical care (including offers for family members) • Receive attractive remuneration based on your experience and skills, and other financial benefits • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities • Smartworking For further info: Gaia Pinto, Talent Partner ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate


Information :

  • Company : ABB
  • Position : Customer Support Specialist - Spare Parts Specialist
  • Location : Remoto in Sesto San Giovanni, Lombardia
  • Country : IT

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Support Specialist - Spare Parts Specialist job info - ABB Remoto in Sesto San Giovanni, Lombardia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Support Specialist - Spare Parts Specialist job info - ABB Remoto in Sesto San Giovanni, Lombardia in 19-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 19-05-2024

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