Descrizione del lavoro:
Ultime informazioni sul lavoro da LVMH Group per la posizione di Senior Client Advisor – Milano Montenapoleone. If the Senior Client Advisor – Milano Montenapoleone vacante in Milano corrisponde al tuo profilo, invia il tuo CV aggiornato direttamente tramite il portale Jobkos.
Tieni presente che candidarsi per un lavoro richiede tempo, poiché i candidati devono soddisfare determinati requisiti aziendali. Speriamo che l'opportunità presso LVMH Group per la posizione di Senior Client Advisor – Milano Montenapoleone sia in linea con le tue qualifiche.
Within our Flagship Store in Milan, we are searching for a Senior Client Advisor.
Through creativity, entrepreneurship and passion our sales staff enhances the uniqueness of the Brand and is able to create a luxurious and visually pleasing environment for our customers in line with the Bulgari spirit.
Job responsibilitiesAccountabilitiesSales and Services
- Maximize sales opportunity deriving from any entrance in store
- Acting as a Brand Ambassador by representing and promoting the brand inside and outside of the Store, by engaging and acquiring potential customers. This involve, as instance taking part in networking events
- Contribute to the KPIs achievement
- Handle all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints)
- Handle sales process as per delivery standards (from Welcome to Packaging)
CRM
- Enrich CRM data base with clients granting KPIs quality in data collection
- Develop prospects into CRM data base proactively focusing on his/her social attitude and networking activities
- Perform all CRM 1 to 1 activities as per Store Manager indications including CRM After Sales Service (ex. follow up on watch maintenance)
Other Activities
- Apply all sales related procedures and guidelines (discounts, security, fiscal, legal, etc.)
- Ensure that all front area of the shop are neat, clean and products are displayed as per VM guidelines
- Perform all AFSS front office activities directly related to final customers acting as proactive point of and assuring that the customer satisfaction is constantly pursued and restored
ProfileDesired Skills and Experience
- 6-8 years of experience in luxury retail sales
- Excellent selling skills
- Knowledge of fine Jewellery & Watches is a plus
- Passion for the brand
- Strong Interpersonal skills and outstanding customer orientation
Bvlgariwas founded in the heart of Rome in 1884.Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
Through a pioneering vision, the Azienda’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiquesand hotels.
Demonstrated through its numerous philanthropic partnerships,Bvlgarideeply believes in innovating the present for a sustainable future through its commitmentto Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.
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Info sul lavoro:
- Azienda: LVMH Group
- Posizione: Senior Client Advisor – Milano Montenapoleone
- Luogo di lavoro: Milano
- Paese: IT
Come inviare la candidatura:
Dopo aver letto e compreso i criteri e i requisiti minimi indicati nelle informazioni sull'offerta Senior Client Advisor – Milano Montenapoleone at the office Milano sopra indicato, prepara immediatamente i documenti necessari come lettera di presentazione, CV, copia del titolo di studio e altri allegati. Invia tramite il link Pagina Successiva qui sotto.
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