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Customer Service & Logistic Coordinator at CID

Posizione Customer Service & Logistic Coordinator
Pubblicato 24 Jun 2026
Scaduto 24 Jul 2026
Azienda CID
Località Italia | IT
Contratto Full Time

Descrizione del lavoro:

Ultime informazioni sul lavoro da CID per la posizione di Customer Service & Logistic Coordinator. If the Customer Service & Logistic Coordinator vacante in Italia corrisponde al tuo profilo, invia il tuo CV aggiornato direttamente tramite il portale Jobkos.

Tieni presente che candidarsi per un lavoro richiede tempo, poiché i candidati devono soddisfare determinati requisiti aziendali. Speriamo che l'opportunità presso CID per la posizione di Customer Service & Logistic Coordinator sia in linea con le tue qualifiche.

We are a global developer and manufacturer of interventional medical devices in the fields of endovascular and interventional cardiology. We manufacture our products entirely in-house, from raw materials to finished goods, and distribute them worldwide through our direct sales force and network of distributors.

Località: Saluggia, Italia

Role Purpose:

Ensure the efficient coordination of customer service and logistics activities , including the warehouses, supporting order fulfillment and customer satisfaction while ensuring compliance with Azienda procedures and quality standards.

Key Responsibilities:

  • Supervise customer orders from receipt through delivery, ensuring accuracy and timely fulfillment.
  • Coordinate domestic and international shipments with carriers, distributors, and internal stakeholders.
  • Monitor inventory levels, stock movements, and product availability to support business operations.
  • Handle customer inquiries, returns, complaints, and order-related issues, ensuring prompt resolution.
  • Maintain accurate records and documentation related to logistics and customer service activities.
  • Collaborate with Production, Planning, Purchasing, Quality, and Sales teams to ensure smooth order processing and delivery performance.
  • Support product traceability and ensure proper use of SAP within daily operations.
  • Monitor logistics and customer service KPIs and prepare periodic reports.
  • Assist in the management of export documentation and compliance requirements.
  • Knowledge of customs procedures (duties,clearence,etc...) and international trade compliance, supporting import/export operations and cross-border logistics activities.

Requirements:

  • University degree in Economics, Business Administration, Supply Chain, Logistics, or related fields.
  • Minimum 5 years of experience in Customer Service, Logistics, Order Management, or similar roles within an international environment.
  • Advanced knowledge of SAP (mandatory).
  • Proficiency in Microsoft Office, ERP systems, and data analysis.
  • Fluent English (written and spoken).
  • Strong organizational, communication, and problem-solving skills.
  • Customer-oriented mindset with attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proactive and collaborative approach.
  • Team management skills

Contract Offer:

  • Full-time Posizione (Monday–Friday) on site.
  • "B" Category under the CCNL "Industria Chimica"
  • RAL between 40.000€ and 50.000€

Info sul lavoro:

  • Azienda: CID
  • Posizione: Customer Service & Logistic Coordinator
  • Luogo di lavoro: Italia
  • Paese: IT

Come inviare la candidatura:

Dopo aver letto e compreso i criteri e i requisiti minimi indicati nelle informazioni sull'offerta Customer Service & Logistic Coordinator at the office Italia sopra indicato, prepara immediatamente i documenti necessari come lettera di presentazione, CV, copia del titolo di studio e altri allegati. Invia tramite il link Pagina Successiva qui sotto.

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