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Director of People & Culture at Hotel Excelsior Venice Lido Resort

Posizione Director of People & Culture
Pubblicato 29 Jun 2026
Scaduto 29 Jul 2026
Azienda Hotel Excelsior Venice Lido Resort
Località Italia | IT
Contratto Full Time

Descrizione del lavoro:

Ultime informazioni sul lavoro da Hotel Excelsior Venice Lido Resort per la posizione di Director of People & Culture. If the Director of People & Culture vacante in Italia corrisponde al tuo profilo, invia il tuo CV aggiornato direttamente tramite il portale Jobkos.

Tieni presente che candidarsi per un lavoro richiede tempo, poiché i candidati devono soddisfare determinati requisiti aziendali. Speriamo che l'opportunità presso Hotel Excelsior Venice Lido Resort per la posizione di Director of People & Culture sia in linea con le tue qualifiche.

Director of People & Culture

Hotel Excelsior Venice Lido Resort

Posizione Purpose

Hotel Excelsior Venice is one of Europe’s most iconic luxury hotels and is part of Iconic Hotels & Resorts, an organisation that operates with an entrepreneurial mindset, continuously evolving their business, challenging the status quo and driving change.

We are looking for a Director of People & Culture who embraces this environment through their authentic People centric leadership approach.

This role requires a business-minded leader who thrives in change, enjoys building rather than maintaining, and is comfortable creating solutions where no established process exists. Success will come from influencing people, developing leaders, strengthening culture and continuously improving the organisation.

Working closely with the General Manager, the Hotel Executive Committee and the Group Director of People &Culture, the Director of People & Culture is a strategic business partner responsible for supporting with shaping the hotel’s people strategy, organizational culture, leadership capability and employee experience while ensuring operational excellence throughout the entire employee lifecycle.

The Director of People & Culture directly leads the Recruiting Manager, Learning & Development Manager and Human Resources Administration team.

Who Will Succeed in This Role

The successful candidate is much more than an HR professional. They are an entrepreneurial business leader who understands that exceptional hotels are built through exceptional people and a strong culture.

They enjoy working in an environment where priorities evolve, projects accelerate, decisions are made quickly and every season presents new opportunities. They do not wait for perfect conditions or detailed manuals before acting.

Instead, they create structure where none exists, simplify complexity, influence leaders and continuously challenge the organisation to improve.

Key Leadership Responsibilities

Culture & Employee Experience

  • Champion the Excelsior employee culture across every department.
  • Create an exceptional employee experience from Talent Attraction through departure.
  • Build an employee value proPosizione that attracts and retains top talent.
  • Foster a culture of accountability, recognition, collaboration and inclusion.
  • Maintain strong visibility throughout the operation.
  • Lead employee engagement initiatives, listening sessions and communication forums.
  • Build trust across all levels of the organization.

Strategic Business Partnership

  • Act as a trusted advisor to the General Manager and Executive Committee.
  • Provide commercially sound people solutions supporting operational objectives.
  • Partner with department heads on workforce planning, organisational design and succession.
  • Influence business decisions through data, insight and strong judgement.
  • Support ownership and corporate initiatives while adapting them to the operational realities of the hotel.

Leadership Development

  • Build future leaders throughout the organisation through creating a coaching culture
  • Develop onboarding programs for managers and seasonal employees.
  • Design leadership development pathways.
  • Lead talent reviews and succession planning.
  • Drive accountability for employee development across every department.

Organisational Development & Transformation

  • Continuously review the effectiveness of the organization in partnership with the operations
  • Challenge existing structures and ways of working.
  • Build new processes where required.
  • Simplify unnecessary complexity.
  • Lead change management initiatives.
  • Drive continuous improvement across all People & Culture functions.

Employee Relations

  • Lead all employee relations matters with professionalism and integrity.
  • Manage disciplinary procedures, investigations and grievances with the support of the team
  • Partner with external legal counsel on labour matters.
  • Coach leaders on performance management and difficult conversations.
  • Ensure compliance with Italian labour legislation and collective bargaining agreements.
  • Reduce legal exposure through proactive leadership.

Workforce Strategy

  • Lead annual workforce planning.
  • Develop staffing strategies for seasonal operations.
  • Review labour productivity and organizational effectiveness.
  • Challenge staffing models where appropriate.
  • Partner with Finance and Operations to optimise labour costs without compromising service.

Talent Acquisition

  • Define and lead the hotel’s recruitment strategy.
  • Build long-term talent pipelines.
  • Maintain strong relationships with hospitality schools and recruitment partners.
  • Personally recruit leadership and critical Posiziones.
  • Continuously improve quality of hire and employee retention.

Employee Housing & Welfare

  • Oversee employee accommodation.
  • Ensure seasonal colleagues relocate successfully to Venice.
  • Drive wellbeing initiatives.
  • Monitor housing standards and employee welfare.

Seasonal Leadership Responsibilities

The hotel operates in a highly seasonal environment. The Director of People & Culture plays a critical leadership role in ensuring that every reopening is stronger than the previous one.

During the winter period, responsibilities include:

  • Building the workforce strategy for reopening.
  • Leading annual recruitment planning.
  • Reviewing organizational structures.
  • Developing succession plans.
  • Strengthening recruitment partnerships.
  • Designing onboarding programs.
  • Building leadership development initiatives.
  • Reviewing salary structures and workforce budgets.
  • Preparing employee accommodation.
  • Maintaining communication with returning seasonal employees.
  • Leading retention and rehire initiatives.
  • Analysing turnover, engagement, productivity and labour cost metrics.
  • Identifying opportunities for continuous improvement before the Succ operating season.

Qualifications & Experience

  • Previous experience as Director of People & Culture within luxury hospitality.
  • Demonstrated success leading organizational change and transformation.
  • Strong commercial understanding of hotel operations.
  • Experience working in fast-paced, entrepreneurial environments.
  • Excellent knowledge of Italian labour legislation and employee relations.
  • Strong coaching and leadership development skills.
  • Outstanding communication and influencing abilities.
  • Fluent in English and Italian.
  • High emotional intelligence, resilience and adaptability.

Most importantly, we are looking for a leader who enjoys creating, building and improving. Someone who is energized by change, embraces challenges and wants to leave a lasting impact on one of the world’s most iconic hotels.

Info sul lavoro:

  • Azienda: Hotel Excelsior Venice Lido Resort
  • Posizione: Director of People & Culture
  • Luogo di lavoro: Italia
  • Paese: IT

Come inviare la candidatura:

Dopo aver letto e compreso i criteri e i requisiti minimi indicati nelle informazioni sull'offerta Director of People & Culture at the office Italia sopra indicato, prepara immediatamente i documenti necessari come lettera di presentazione, CV, copia del titolo di studio e altri allegati. Invia tramite il link Pagina Successiva qui sotto.

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