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Front Office Agent Turnante - Milan Marriott Hotel

Russotti Gestioni Hotels S.p.A. | Milano, Lombardia | IT

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Russotti Gestioni Hotels S.p.A. with the position of Front Office Agent Turnante - Milan Marriott Hotel - Russotti Gestioni Hotels S.p.A. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Front Office Agent Turnante - Milan Marriott Hotel - Russotti Gestioni Hotels S.p.A. below matches your qualifications. Good Luck: D

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Siamo alla ricerca di un Front Office Agent che sia il primo punto di contatto dei nostri ospiti e gestisca tutti gli aspetti del loro soggiorno. Le responsabilità del Front Office Agent includono la registrazione degli ospiti, la gestione delle prenotazioni e la fornitura di informazioni su camere, tariffe e servizi. Se hai un talento per il servizio clienti e lesperienza lavorativa nel settore alberghiero, ci piacerebbe incontrarti per offrirti la possibilità di contribuire a creare un soggiorno piacevole e indimenticabile per i nostri ospiti. Le funzioni principali del Front Office Agent includono:
  • Eseguire tutte le attività di check-in e check-out
  • Gestire le prenotazioni online e telefoniche
  • Informare i clienti sui metodi di pagamento e verificare i dati della loro carta di credito
  • Registrare gli ospiti raccogliendo le informazioni necessarie (come i dettagli di contatto e le date esatte del loro soggiorno)
  • Accogliere gli ospiti al loro arrivo e assegnare le camere
  • Fornire informazioni sul nostro hotel, camere disponibili, tariffe e servizi
  • Rispondere ai reclami dei clienti in modo tempestivo e professionale
  • Collaborare con il nostro personale addetto alle pulizie per garantire che tutte le camere siano pulite, ordinate e completamente arredate per soddisfare le esigenze degli ospiti
  • Conferma le prenotazioni di gruppo e organizza servizi personalizzati per i clienti VIP e i partecipanti agli eventi, come gli invitati al matrimonio
  • Upselling di strutture e servizi aggiuntivi, quando appropriato
  • Mantenere registrazioni di prenotazioni e pagamenti aggiornate
Caratteristiche ricercate:
  • Esperienza lavorativa come addetto al front desk di hotel, receptionist o ruolo simile
  • Lesperienza con il software di prenotazione alberghiera, come Opera è un plus
  • Attitudine al servizio clienti
  • Ottime capacità comunicative e organizzative
  • Capacità organizzative
  • Problem solving
  • Tensione al risultato
  • Teamwork
Si prega di inviare il proprio cv, corredato di foto e autorizzazione al trattamento dei dati personali ai sensi del Regolamento Generale sulla Protezione dei Dati Personali UE 2016/679 We are looking for a Front Office Agent to be the first point of contact for our guests and manage all aspects of their stay. The Front Office Agents responsibilities include registering guests, managing reservations and providing information on rooms, rates and services. If you have a talent for customer service and experience working in the hotel industry, we would love to meet you and offer you the opportunity to help create a pleasant and memorable stay for our guests. The main functions of the Front Office Agent include:
  • Perform all check-in and check-out activities
  • Manage online and telephone bookings
  • Informing guests about payment methods and verifying their credit card details
  • Registering guests by collecting the necessary information (such as contact details and exact dates of their stay)
  • Greet guests upon arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and services
  • Respond to customer complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure that all rooms are clean, tidy and fully furnished to meet guests needs
  • Upselling of additional facilities and services, when appropriate
  • Maintaining up-to-date booking and payment records
Characteristics sought:
  • Experience working as a hotel front desk clerk, receptionist or similar role
  • Experience with hotel reservation software, such as Opera is a plus
  • Customer service aptitude
  • Excellent communication and organisational skills
  • Organisational skills
  • Problem solving
  • Tension towards results
  • Teamwork
Please send your CV with photo and authorisation to process personal data in accordance with the General Data Protection Regulation EU 2016/679

Information :

  • Company : Russotti Gestioni Hotels S.p.A.
  • Position : Front Office Agent Turnante - Milan Marriott Hotel
  • Location : Milano, Lombardia
  • Country : IT

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Front Office Agent Turnante - Milan Marriott Hotel job info - Russotti Gestioni Hotels S.p.A. Milano, Lombardia above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Front Office Agent Turnante - Milan Marriott Hotel job info - Russotti Gestioni Hotels S.p.A. Milano, Lombardia in 2025-03-12 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 2025-03-12

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