Technology Support Lead

Technology Support Lead

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.

It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

Position Summary

Working as part of the tight-knit {Office Name} team, you will advise and manage...

Our Functional Area

Technology at White & Case plays a key role in enabling our lawyers is practicing law around the world. Our team comprises of three functions: Business Services – who maintain, develop and support our enterprise systems, Operations – who design, build and support our communications and data centre operations, and Support Services – who provide desktop, meeting and training support in the Firm’s offices. Together we support our lawyers with leading edge technology and systems to deliver elite legal and best-in-class client service. Globally-minded and diverse, our team covers a range of technical disciplines and business skill sets. This encompasses from business analysts, data architects, application developers and engineering staff covering range of technologies that include virtualisation, cloud, networking, storage, collaboration services and security. We deploy the latest technology and hardware within our state of the art offices. Our technical support staff support and train our people on the latest hardware and operating systems, remote working capability and mobile devices. Our Shared Services centres provide Service Desk and Operation Centres that providing support and monitoring of Firm systems 24 x 7. Working closely with our business services colleagues in support of the Firm’s Finance, HR, Marketing and KM Information Technology systems Drawing, Global Technology Services is at the heart of the Firm’s global operations.

Duties and Accountabilities1

• Example duties...

Qualifications

{Not all of these will apply - edit as appropriate}

• Strong academic record and intellectual curiosity, creative thinker
• Commercial and business awareness
• Ability to see the big picture
• Outstanding communication and negotiation skills
• Strong time management skills, ability to stay calm under pressure when juggling multiple tasks
• Driven by professional growth
• Strong professional presence
• Client service focus
• Team player
• Strong judgment
• Proactive, resourceful, takes initiative
• Long-term interest in business law
• Fluency in English
• International experience a plus

Location & Reporting

• This is a {Free Text} role based in {Free Text}, with potential for international travel
• This role reports to {Free Text}

1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Primary Location: Italy-Milan
Expected Workplace: Onsite Job Posting: Jul 2, 2024, 10:22:55 AM